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Credit card

Hey, I can’t seem to collect via credit card right now. I’ve refreshed several times, and the form doesn’t come up after you choose amount of tip.

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Comments2

  • Paul Spencer

    Team•

    Jan 19, 2025

    Hi Leslie, sorry you’re having trouble with this. I’ve checked and the credit card form does seem to be loading for me on various devices. Its possible there was a temporary interruption - the credit processing is provided by another company. If its still not working, can you tell me if this is on a particular moment or on all of them? What environment are you using when this is happening (browser, operating system)

    Cheers

    Paul

    • lscottpht

      •

      Jan 19, 2025

      Thank you! Yes, the error seemed to be on my end.