Could you try this again and see if the issue still persists? Base was apparently having some internal issues yesterday which was affecting things our our platform (as well as anyone else who uses Base) and may have been the cause of tipping issue.
If it is still happening, could you send a screenshot of what you are seeing so I can try to get a better idea of where the breakdown may be happening?
Helen Elizabeth Art
•
May 15, 2025
hi yes still happening on the web browser and app. see attached.
Chris Arsenault
Team•
May 15, 2025
Thanks for sharing that!
I think i see the issue here. We should have a fix out for this tomorrow morning. I’ll let you know when the fix is live.
Chris Arsenault
Team•
May 15, 2025
Hi again,
Actually i just rolled out the fix for it. Could you try it again and see if it is now working for you??
Log in to comment and vote
Comments6
Chris Arsenault
May 15, 2025
Hi Helen
Could you try this again and see if the issue still persists? Base was apparently having some internal issues yesterday which was affecting things our our platform (as well as anyone else who uses Base) and may have been the cause of tipping issue.
If it is still happening, could you send a screenshot of what you are seeing so I can try to get a better idea of where the breakdown may be happening?
Helen Elizabeth Art
May 15, 2025
hi yes still happening on the web browser and app. see attached.
Chris Arsenault
May 15, 2025
Thanks for sharing that!
I think i see the issue here. We should have a fix out for this tomorrow morning. I’ll let you know when the fix is live.
Chris Arsenault
May 15, 2025
Hi again,
Actually i just rolled out the fix for it. Could you try it again and see if it is now working for you??
Helen Elizabeth Art
May 15, 2025
hi yes its working now, thanks
Chris Arsenault
May 16, 2025
Perfect!! Glad to hear