I cant log in in my account via gmail.
I enter my gmail, which is Kurmyshevadara@gmail.com, press the button “next“ or sm like that, and it just nothing. No error signs or anything, it just doesn’t seem to work. Maybe something wrong with the site at the moment.
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Chris Arsenault
Nov 28, 2024
Hi kurmyshevadara,
Im just looking into this for you. Is the issue still happening for you, or is it allowing you to log in now?
Also after you entered your email and clicked the next button, did the verification screen come up (where it asks you to enter the verification code that is supposed to emailed to you) or did it just stay on that initial ‘enter your email address’ screen?
kurmyshevadara
Nov 28, 2024
Yes, when i Press enter button nothing happens still. I ve tried right now. It also, when I try to create account with the same email, the veeification code never comes. It has been like hour, and none of the codes has come.
Chris Arsenault
Nov 28, 2024
Thanks for the further information. I apologize this is still happening to you. I will look into this further to see if i can figure out what is happening.
Let me know if you randomly get a verification email. I just tried to log in using your email (to make something wasnt wrong with the email input and see if it would go to the verification step), and it did switch over to the verification screen for me, and said it was sending a verification to that email. (Obviously I stopped here as I dont actually want to log into your account, nor can i access anything to is sent to your email on file), but just curious to see if that did now send you an email.
Could you also let me know if you are doing this on a computer or on a mobile device? And which browser you using?
Also, yes it does make sense if you tried to create an account with that email again that you wouldnt get the verification email as I checked and we do actually have it on file. So it wont re-create an account with an email, if the email already exists.
kurmyshevadara
Nov 28, 2024
Ok, so I tried to log in via Microsoft edge browser (it was Opera before, and through google on cellphone) and it worked!! It is a bit inconvinient to work on other browser, and I still cant log in through Opera, but thank you very much!! You are the besttt
Chris Arsenault
Nov 28, 2024
Awesome! Glad to hear that!
It’s odd that it wasnt working in the other browsers for you (Google Chrome for mobile is what i mainly use as well to do my email login), but I’ll investigate more to see if I can reproduce the issues again and if so find fix for the bug.
Otherwise, sorry for the inconvenience of having to switch browser to log in but im happy we got things working at least that way!