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Mail Error

I can't make any transactions with my profile email address.

Status: Completed6 comments

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Comments6

  • Paul Spencer

    Team•

    Nov 8, 2024

    Hello,

    thank you for reporting the issue. Unfortunately i don’t have enough detail to help you out. Can you please describe in more detail what the issue is, please include screenshots if possible

    • celilbezeng

      •

      Nov 8, 2024

      Hi Paul ,

      When making a transaction to mint NFT or give Tips, the system asks for an e-mail address but does not approve it.

      • celilbezeng

        •

        Nov 10, 2024

        Hi Paul ?

        • Paul Spencer

          Team•

          Nov 11, 2024

          Hi, sorry it was the weekend here and we are a small team. This error happens when you have accidentally created two accounts (something that is not your fault!). Typically this happens when you connect with a wallet intending to add it to your account and it creates a new account.

          Can you please share your wallet address and I can sort this out for you.