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Moments upside down

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I submitted a moment as a video and its looking upside down. Can you fix it?

Posted by hello ·
Status: Completed2 comments

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Comments2

  • Paul Spencer

    Team•

    Nov 25, 2024

    Hi, we have fixed the video. We used these steps:

    https://support.apple.com/en-ca/guide/quicktime-player/qtp5a6251741/mac

  • Paul Spencer

    Team•

    Nov 25, 2024

    Hi Teresa, I just checked and it seemed to be rendering correctly for me, then I took a screenshot and the screenshot was upside down and now the video is upside down too! We’ll take a look at see if we can figure out what is going on.