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not sure what this means..

I try to collect and tip but get this message? Only 14 pieces collected, has the creator p

ut a cap on it?

Status: In Progress5 comments

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Comments5

  • Chris Arsenault

    Team•

    Dec 2, 2024

    Hi Dan,

    I’m currently investigating this issue. If you remember, could you supply me with a bit more information?

    - What browser were you using? (im assuming by your screenshot, it was on desktop and not mobile?)
    - Were you trying to tip with your wallet, credit card, or Balance?

    - Had you minted and tipped on any other moments right before your tried to mint and tip on this one?

    Apologies for the inconvenience! Hoping to get to the bottom of this asap!

    • Dan

      •

      Dec 3, 2024

      Hi Chris, Im using Safari on desktop, its more seamless than when I was using Brave (which kept logging me out and giving me trouble reconnecting) Safari works well cos Im tipping and collecting from balance. I think I had collected and/or tipped some other pieces though I cant recall specifically, I usually do a sweep and collect and tip art when I upload a new moment.

  • Paul Spencer

    Team•

    Dec 1, 2024

    Hi Dan, this seems like a bug. We are not allowing people to apply limits. I’ll check on it and get back to you.

    • Dan

      •

      Dec 3, 2024

      Cool thanks Spence, when I went back later I saw the collection and tip had gone thru. I also saw that the tip had gone thru twice (both attempts worked but didnt register at the time with that error message) I also noticed someone tipped me twice on one of my moments, I wondered how they had done that, it must have been the same bug. I dont want the tip back but it needs to be looked at.

      • Paul Spencer

        Team•

        Dec 3, 2024

        Thanks for the bug report again - you are an expert! I’ve made note of this. The system should not allow people to mint twice (or tip twice for that matter) so it definitely needs investigating