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Tipping issues

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Hi dear team, I'm trying to tip my friends and I can not from yesterday. Also I can not withdraw my earning. Check it plz, thank you 🙏 ✨

Posted by s_n.rahimi ·
Status: Waiting for User2 comments

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Comments2

  • Paul Spencer

    Team•

    Nov 1, 2024

    Hi,

    I was not able to find anything wrong with your account and I tested all the scenarios for tipping and withdrawing personally and everything seems to be working.

    From the screenshot, it looks like you are using a mobile device. I have two options for you to try.

    1. Use MetaMask Browser. This is a web browser built into MetaMask and allows MetaMask to work with a web site much more smoothly.

    2. Disconnect MetaMask from Remx, reload the site and then you should be asked to connect again.

    For Option 2, you can try the following steps:

    1. Open MetaMask

    2. Click the gear icon in the bottom right corner

    3. Choose the “Experimental” option

    4. On the Experimental screen, click on “View sessions” under WalletConnect sessions

    5. You should see an active connection for remx.xyz. Press and hold it until you get an option to remove the connection.

    6. Return to your web browser and reload Remx. The next time you are asked to use your wallet, you should have the option to connect it again and it should work.

  • Paul Spencer

    Team•

    Oct 31, 2024

    Hello,

    sorry you are experiencing this issue. I will investigate and get back to you as soon as possible.