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wallet still wont connect

i still cant withdraw my funds, the withdraw page doesnt show any wallets connected, the settings page keeps saying “wallet already connected” when i clock add wallet. ive already tried disconnecting and reconnecting multiple times.

logging in with the wallet direct, instead of my email, takes me to a differnt account so its clearly not connected but the main email account wallet connect page keeps insisting it is.

Status: Completed3 comments

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Comments3

  • Paul Spencer

    Team•

    Nov 12, 2024

    Hi, sorry this is still happening. I believe your wallet was used to create a new account instead of linking to your existing account, which is a bug on our side. If you can provide your wallet address, I can remove the extra account and attach the wallet to your main account for you.

    • karananimates

      •

      Nov 12, 2024

      yeah not sure how that happened but yes that would be great!
      this is my wallet address -
      0x13ca2BFA89ED7d7DBdaeA34B2B7D0c2589bfbB3d

      thank you so much for your help, sorry for bothering!

      • Paul Spencer

        Team•

        Nov 12, 2024

        No worries! I’ve removed the extraneous account and attached your MetaMask wallet to your main account. You should be able to withdraw now!