Hi can you please provide more details? You should be able to add a wallet in your profile settings. Can you provide the message you are seeing and the wallet address you are trying to add please.
helloramadzo
•
Jul 11, 2025
I try to add this adress but even if it's hapoend it's not let me choose it on platform can u fix it please??? I have no any active connection with others 0x2D0Ae4310E82d588dCc0ddf02BF60156C33d8af6
Paul Spencer
Team•
Jul 11, 2025
This is an address for this wallet in the system, however its associated with your actual account. I’ve looked up by your email address and I see a second wallet address which is 0x28ca13ddeb51bbaa5d8d685a2fc9a5f3d832ed82.
Neither account has a withdrawable balance at the moment.
If you want to associate 0x2D0Ae4310E82d588dCc0ddf02BF60156C33d8af6 with your account, I will need to make some changes on my side to fix this for you.
helloramadzo
•
Jul 11, 2025
OK please fix it but why there is nothing in ballance? There is 55$ in eth…if its pn base its ok to withdraw what do u mean.
Paul Spencer
Team•
Jul 11, 2025
This is the profile associated with your email address
On your Earnings page it shows me that you have a $0 balance
helloramadzo
•
Jul 11, 2025
Than it's nit my account my account is on screenshot
helloramadzo
•
Jul 11, 2025
Here is a link
https://remx.xyz/ramadzo/moments
Paul Spencer
Team•
Jul 11, 2025
Ok it is expecting that you connect wallet with address 0xf15404472b4bccadc670ea13ca0a443099341b01 which you last connected using WalletConnect.
What is the wallet address you want to use?
helloramadzo
•
Jul 12, 2025
I told you I want to use this 0x2D0Ae4310E82d588dCc0ddf02BF60156C33d8af6 and I have no idea what is the wallet u showed me it's not mine. And I m nit able to change it but always see it. In KY wallet connect there is no such wallet
helloramadzo
•
Jul 12, 2025
I still see same unknown address without option to connect with normal one and change it
helloramadzo
•
Jul 14, 2025
Any answer?
helloramadzo
•
Jul 11, 2025
I can't cash out because of this and I have no any active connection in wallet.. its wired
Log in to comment and vote
Comments12
Paul Spencer
Mar 7, 2025
Hi can you please provide more details? You should be able to add a wallet in your profile settings. Can you provide the message you are seeing and the wallet address you are trying to add please.
helloramadzo
Jul 11, 2025
I try to add this adress but even if it's hapoend it's not let me choose it on platform can u fix it please??? I have no any active connection with others 0x2D0Ae4310E82d588dCc0ddf02BF60156C33d8af6
Paul Spencer
Jul 11, 2025
This is an address for this wallet in the system, however its associated with your actual account. I’ve looked up by your email address and I see a second wallet address which is 0x28ca13ddeb51bbaa5d8d685a2fc9a5f3d832ed82.
Neither account has a withdrawable balance at the moment.
If you want to associate 0x2D0Ae4310E82d588dCc0ddf02BF60156C33d8af6 with your account, I will need to make some changes on my side to fix this for you.
helloramadzo
Jul 11, 2025
OK please fix it but why there is nothing in ballance? There is 55$ in eth…if its pn base its ok to withdraw what do u mean.
Paul Spencer
Jul 11, 2025
This is the profile associated with your email address
https://remx.xyz/mirax-nft
On your Earnings page it shows me that you have a $0 balance
helloramadzo
Jul 11, 2025
Than it's nit my account my account is on screenshot
helloramadzo
Jul 11, 2025
Here is a link
https://remx.xyz/ramadzo/moments
Paul Spencer
Jul 11, 2025
Ok it is expecting that you connect wallet with address 0xf15404472b4bccadc670ea13ca0a443099341b01 which you last connected using WalletConnect.
What is the wallet address you want to use?
helloramadzo
Jul 12, 2025
I told you I want to use this 0x2D0Ae4310E82d588dCc0ddf02BF60156C33d8af6 and I have no idea what is the wallet u showed me it's not mine. And I m nit able to change it but always see it. In KY wallet connect there is no such wallet
helloramadzo
Jul 12, 2025
I still see same unknown address without option to connect with normal one and change it
helloramadzo
Jul 14, 2025
Any answer?
helloramadzo
Jul 11, 2025
I can't cash out because of this and I have no any active connection in wallet.. its wired