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Withdraw problem

Hi remx team

It is about one week that i can't withdraw money, i signed transaction many times but nothing happened and money remained in remx , i cleared catch and add wallet again also but it didn't fix

Status: Completed2 comments

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Comments2

  • Paul Spencer

    Team•

    Nov 21, 2024

    Hi, today’s update included a new withdrawal process that should hopefully fix your problem. Please try again and let me know.

  • Paul Spencer

    Team•

    Nov 20, 2024

    Hi,

    your last successful withdrawal was2 days ago on November 18. I will have to investigate why this withdrawal transaction for your account is not working and get back to you.