1/ Hello, when connecting to Twitter, I press the button and the page that appears disappears and while I wait, nothing happens. I cannot connect my Twitter account.
2/ In Farcaster, the barcode appears and I cannot scan it.
We just put out a release that fixed some issue we found with connect X and Farcaster. I’m not 100% sure if it is the same issues you ran into, but could you try reconnecting them again and see if they work now?
Thanks!
Chris Arsenault
Team•
Dec 17, 2024
Hi rebellionr147
Thank you for this information.
Could you let me know if you are trying this on a mobile device or on a desktop device? And which browser are you using?
For you points you shared:
For twitter/X, which page is disappearing? What should be happening is, when you press the button on the settings page to connect twitter/X, it should open up a new tab which brings you to a page to confirm your twitter/X account, which after you do that, redirects you back to our site with a message on the screen telling you it was either successful or was not. Is it doing any of that for you?
For Farcaster, the popup is showing you the QR code to scan? If you try to scan it, what then happens?
Feel free to share any screenshots as well here to better help troubleshoot what may be going on.
Thanks again, and we will get to the bottom of this.
Log in to comment and vote
Comments2
Chris Arsenault
Dec 19, 2024
Hi again rebellionr147,
We just put out a release that fixed some issue we found with connect X and Farcaster. I’m not 100% sure if it is the same issues you ran into, but could you try reconnecting them again and see if they work now?
Thanks!
Chris Arsenault
Dec 17, 2024
Hi rebellionr147
Thank you for this information.
Could you let me know if you are trying this on a mobile device or on a desktop device? And which browser are you using?
For you points you shared:
For twitter/X, which page is disappearing? What should be happening is, when you press the button on the settings page to connect twitter/X, it should open up a new tab which brings you to a page to confirm your twitter/X account, which after you do that, redirects you back to our site with a message on the screen telling you it was either successful or was not. Is it doing any of that for you?
For Farcaster, the popup is showing you the QR code to scan? If you try to scan it, what then happens?
Feel free to share any screenshots as well here to better help troubleshoot what may be going on.
Thanks again, and we will get to the bottom of this.