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X share doesn't work in MM app

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maybe a MM app incompatibility or issue, but the Share to X option for moments doesn’t work.

Posted by omsweetqm ·
Status: Completed2 comments

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Comments2

  • Chris Arsenault

    Team•

    Dec 2, 2024

    Hi omsweetqm,

    Ive started investigating this issue. I could not seem to reproduce this issue myself at least, and the ‘Share on X’ button was working fine on the MM app for me, and allowing me to share to my X account.

    I started researching into the error message you got, and did find articles with people getting the same message on other applications (aside from Remx), and this is the response I kept reading:

    “It seems to be a problem related to the twitter app or traffic limited by your internet provider, not the sharing links. Try deleting the cache and data from their official application. Maybe that will do the trick.”

    So unfortunately, the issue appears to be laying on the X/Twitter side. You could try deleting the cache and data like they suggested. These were the steps I found to do so:

    1. Tap Settings and support

    2. Tap Settings and privacy

    3. Tap the Storage tab

    4. Tap Media storage

    5. Tap Clear media storage twice to confirm

    6. Select Web storage

    7. Choose Clear web page storage or Clear all web storage

    8. Tap twice to confirm

    I hope this helps and solves the issue for you!! Please let me know. Sorry for the inconvenience.

  • Paul Spencer

    Team•

    Dec 2, 2024

    Thanks for feedback, I’m not sure we can fix this but we will try to investigate.