"You have a moment being minted" message pops up when I try mint something. Which I dont...and dont understand. Its been telling me that for a couple of hours now too, when I try post a second follow up moment fir the day...?
Sorry to hear this is happening. Just need a little more information from you and then we can start looking into this.
Is the issue you are having when you are trying to create a new moment? Or are you trying to actually mint someone else’s moment?
Is the message you are seeing ‘'You have a pending moment. Please wait for it to be processed before creating a new moment.'
are you seeing this on mobile or desktop? Or both? And which browser are you using?
Dan
•
Mar 24, 2025
Yes Thanks Chris. It’s when I try to create a new moment. and I get : ‘'You have a pending moment. Please wait for it to be processed before creating a new moment.' Im on desktop in Safari. I did type a response to a comment someone left on my moment earlier which froze and I see it didnt save. Not sure if thats got anything to do with it. ?
Chris Arsenault
Team•
Mar 24, 2025
I mean… in theory it shouldnt? Generally the message should only be showing up if you either have a moment that is currently pending/processing (what happens when you finish creating it in the form page and it brings you back to your profile page) OR you have a processing moment that failed that you need to fix the error for first but both should give you some visual indication in the moment grid that its processing, or its failed.
Could you possibly take a screen shot of your moments tab (now should be called Gallery) grid and share it here?
Also could you try to manually go to ‘remx.xyz/danielsheldon/drop/create-moment’ and see if it lets you access to the create page? The same functionality should be on the page as well where if you actually do have a pending or failed moment, that it will show you that message again and redirect you back to your profile page. If it lets you access the page, then i know its something going on with the actual button itself (the one in the sidebar)
Dan
•
Mar 25, 2025
Hey Chris, Well it seems the issue has cleared itself this morning. My moment tab just opened with welcoming arms. So I suppose it was just some glitch, either cleared by restarting the browser this morning, or maybe to do with the moment I created yesterday blocking me from creating another?
Chris Arsenault
Team•
Mar 25, 2025
Oh perfect!! Glad to hear!
Yah no idea what was happening then hahah. It may have been a caching issue as well for some reason. The browser was just holding on to old data, and confusing the new version. Can happen on very rare occassions.
Let me know if any issues come back up with it, but otherwise, happy creating!
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Chris Arsenault
Mar 24, 2025
Hi Dan,
Sorry to hear this is happening. Just need a little more information from you and then we can start looking into this.
Is the issue you are having when you are trying to create a new moment? Or are you trying to actually mint someone else’s moment?
Is the message you are seeing ‘'You have a pending moment. Please wait for it to be processed before creating a new moment.'
are you seeing this on mobile or desktop? Or both? And which browser are you using?
Dan
Mar 24, 2025
Yes Thanks Chris. It’s when I try to create a new moment. and I get : ‘'You have a pending moment. Please wait for it to be processed before creating a new moment.' Im on desktop in Safari. I did type a response to a comment someone left on my moment earlier which froze and I see it didnt save. Not sure if thats got anything to do with it. ?
Chris Arsenault
Mar 24, 2025
I mean… in theory it shouldnt? Generally the message should only be showing up if you either have a moment that is currently pending/processing (what happens when you finish creating it in the form page and it brings you back to your profile page) OR you have a processing moment that failed that you need to fix the error for first but both should give you some visual indication in the moment grid that its processing, or its failed.
Could you possibly take a screen shot of your moments tab (now should be called Gallery) grid and share it here?
Also could you try to manually go to ‘remx.xyz/danielsheldon/drop/create-moment’ and see if it lets you access to the create page? The same functionality should be on the page as well where if you actually do have a pending or failed moment, that it will show you that message again and redirect you back to your profile page. If it lets you access the page, then i know its something going on with the actual button itself (the one in the sidebar)
Dan
Mar 25, 2025
Hey Chris, Well it seems the issue has cleared itself this morning. My moment tab just opened with welcoming arms. So I suppose it was just some glitch, either cleared by restarting the browser this morning, or maybe to do with the moment I created yesterday blocking me from creating another?
Chris Arsenault
Mar 25, 2025
Oh perfect!! Glad to hear!
Yah no idea what was happening then hahah. It may have been a caching issue as well for some reason. The browser was just holding on to old data, and confusing the new version. Can happen on very rare occassions.
Let me know if any issues come back up with it, but otherwise, happy creating!