Helen Elizabeth Art
Commented on hi i have an issue with the moments tip section on thr app. its blank. i cant see anything ?hi yes its working now, thanksCommented on hi i have an issue with the moments tip section on thr app. its blank. i cant see anything ?hi yes still happening on the web browser and app. see attached.Created hi i have an issue with the moments tip section on thr app. its blank. i cant see anything ?Commented on cant upload videoit said something like ‘ there was an error in uploading the thumbnail.’ and i cant remember the rest but the post uploading button circle stopped moving roundCommented on cant upload videohi chris i managed to post it a few minutes ago. i used another thumbnail image this timeCommented on cant upload videoandroid google chromeCommented on cant upload videook thanksCommented on cant upload videohi Chris, im trying on a mobile. i logged out and tried a few times. this is the thumbnail and video imageCommented on tips given not on my profilehi Chris thanks for the update, yes i’ll create a new ticket next time, the thread is really long nowCommented on tips given not on my profilehi Chris yes autoplay works for me.Commented on tips given not on my profilehi Chris, the thumbnail feature doesn’t work off the site when posting on social media and on my remx profile it grabs the first frame of the video. it would be nice if it could use the uploaded thumbnail like they did before, because in most of my process videos the first frame…Commented on tips given not on my profilehi Chris ok thanks, so the thumbnail doesnt display on my profile just outside remx? happy holidaysCommented on tips given not on my profilehi Chris its an image I’m uploading. It shows the image I chose on the editing page but on my profile it shows the first frame from the video. here is the imageCommented on tips given not on my profilehi Chris, yes looks like it took the first frame of the video. I changed the photo for a different one and saved it but it didnt change. I tried it twice.Commented on tips given not on my profilehi Chris i just uploaded a video and the thumbnail feature didnt work. it just took the beginning frame which doesnt show much. I went to edit and rechoose the thumbnail again and saved it, but it stayed the sameCommented on tips given not on my profilehi Chris, thanks. ill try and post a video soon and let you know. I’m waiting to be added to the x group chat again before I mint more moments. I couldn’t see anything on the chat so I removed myself. I contacted remx on x earlier this afternoon so hopefully I should be added soo…Commented on tips given not on my profilehi Chris. the duplicated moment has gone now, thanks. when trying to upload it just said an error, I can’t remember the exact message. I tried a couple of times. I will try again tomorrow and let you know if it happens again and the exact error message.Commented on tips given not on my profileboth have the same url and the tips and likes are duplicated. https://remx.xyz/helenelizaart/drop/ac1017ef-e70e-448e-91d5-67f16c1ca552Commented on tips given not on my profilehi Chris i just posted a moment and it did it twice. it was only posted once? how can you delete the duplicate?Commented on tips given not on my profilehi Chris, the tips are showing now, thanks. i tried to post a moment (video) but i get an error message each time. the videos already posted can we edit them to add back the thumbnail ? will it affect whats already on chain?Commented on tips given not on my profilehi Chris, the video thumbnail is quite important because now it just chooses randomly so if it picks a video frame that has nothing on it people might not even bother to click and watch it. also when posting the links to the videos from remx to social media, no thumbnail comes up…Commented on tips given not on my profilehi Chris it went through ok. I now have another issue. I cant post videos. it comes up with an error message saying it cant upload my thumbnail image?Commented on tips given not on my profilehi Chris ok thanks. the message said “there was an error signing the message, please try again.” refresh i tried several times and im connected in my wallet. there is nothing to signCommented on tips given not on my profilehi Chris did the missing tips issues get resolved? they didnt show up on my profile yet. I have another issue, do I need to open a different request? its with regards to withdrawing from my balance. its connected to my wallet but renders an error code on the platform?Commented on tips given not on my profilehi Chris, it was 2 or 3 days qgo when the tipping when collecting wasnt workingCommented on tips given not on my profilehi it was directly tipping on profiles. I tried to tip when collecting but it wasn’t working